At Hearing Associates, Inc., our number one priority is to ensure the health and wellbeing of our patients; our community during the global crisis must continue to follow our easy 5 stage guide to protect yourself and the most vulnerable people in the local area.
Since the outbreak of Covid-19, we at Hearing Associates, Inc. have implemented a 5 stage procedure as a way of reassuring all visitors and to ensure that our patients and local population continue to live full, healthy, happy lives.
Hearing Associates, Inc. Our 5 Stage – Step by Step Guide
Stage 1. Hand Wash On Arrival
We’re positive that by now, everyone is carrying an army platoon supply worth of sanitizer; however, every one upon arrival at our centers must approach our check-in desk and use the hand sanitizer provided.
A quick squirt in the hands and a thorough rub in, and that’s it, your hands are sanitized.
Stage 2. Patient Health Check Before Arrival
All guests and patients are being asked to review our “safety criteria” before attending our premises.
We simply must insist that you don’t attend if you are suffering from any of the following, a fever running at 100.4 or above, a cough, runny nose, or shortness of breath.
If, for instance, you find yourself suffering from any one of these ailments, we kindly insist you reschedule your appointment; contact us here. And someone will be in immediate contact with you.
Our strict guidelines also insist that you reschedule your appointment. If you have been in contact with anyone who has been diagnosed with Coronavirus, contact us for advice on how best to reschedule your appointment following that situation.
Stage 3. Thorough Cleaning Between Appointments
To reassure all visitors and patients, we have increased the time between each appointment, providing us with additional time to sanitize all surfaces thoroughly.
This ensures that all patients are stepping into a sterile and safe environment. From the patient’s chair, headphones, right down to pens, all our equipment will be thoroughly sterilized before each appointment.
At Hearing Associates Inc, your health and wellbeing will always be our number one priority.
Stage 4. Advanced Remote Audiology & TeleAudiology
We understand that our patients are looking at ways of minimizing any unnecessary risks to themselves or their family because of the current global crisis, and that’s why we’re pleased to offer patients our state of the art Advanced Remote Audiology technology alongside our flexible Tele Audiology appointments.
Thanks to our exclusive service, patients can receive the same first-class Hearing Associate Inc quality of care and attention, but from the comfort and safety of their own home.
Using easily accessible technology (smartphone, tablet, home computer, etc.), you can video connect with one of our expert staff. We will assist you, adjust your devices remotely, or carry out tests, all from the safety of your own home.
For more information regarding our Advanced Remote Audiology or arrange a Tele Audiology Appointment, contact us here.
Stage 5. Call Us
If you need help, face any challenges, or need professional assistance during these challenging times, please call us before visiting, as it’s likely that you could be turned away, in accordance with our step by step guide.
However, our phone lines are always available, we are happy to take your call, and we aim to help you in every way we can.
The number to contact us at Hearing Associates is – (818) 727-7020.
You can also contact us through fax – (818) 727-7075.
Why not visit our website for more information.
To our patients…
Caring for our patients’ health is our number one priority, and our step by step guide is to increase the safety of every patient and staff member in attendance at Hearing Associates Inc.
At Hearing Associates Inc, we are taking every precaution necessary and are following current Government guidelines to ensure our patients, employees, and visitors’ continued health. For that reason, all staff members will be wearing PPE at all times.
As a result, we must insist that all visitors and patients wear masks before entering our center and respect social distancing guidelines when inside.
To request a callback or to find out more information, contact us here.